What Sales Persons Need To Know About Service Parts

Outline for Training:

1. Introduction to the business of service and parts
2. Trends and techniques
3. Pain, pleasure, and perceptions
4. Benchmarks, metrics, and goals
5. Financials
6. Average inventory, EOQ, carrying costs
7. Statistics, forecasting, and planning
8. Downtime, reverse logistics and part acquire times
9. Organizations, improvement opportunities and leading questions
10. Quiz

Video Clip: Joe Patton Live

For more information about this class call: Joe Patton 843-384-6232